Privacy Policy
Overview
Hawaii Behavioral Health Services, LLC ("HBHS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information. This policy applies to our marketing website only and does not govern clinical records, which are subject to HIPAA and our separate Notice of Privacy Practices.
Information We Collect
When you use our contact form, we may collect:
- Your name
- Your email address
- Your phone number (optional)
- The general message you submit
We do not collect sensitive health information through this website. We explicitly ask that you not include diagnoses, treatment history, or other protected health information in your messages.
We may also collect non-personal technical information (browser type, device, pages visited) to improve website performance.
How We Use Your Information
Information submitted through our contact form is used solely to:
- Respond to your inquiry
- Provide information about our services
- Schedule consultations if requested
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We implement reasonable technical and organisational measures to protect information you provide against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we encourage you to avoid including sensitive personal health information in website messages.
HIPAA Notice
As a behavioural health services provider, HBHS is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy governs our marketing website only. Your clinical care information is governed by our separate HIPAA Notice of Privacy Practices, provided to all clients at the start of services. Contact us for a copy.
Your Rights
You may request access to, correction of, or deletion of personal information submitted through this website. To make such a request, contact us at hibehavioralhealthservices2@gmail.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hibehavioralhealthservices2@gmail.com or call (808) 691-9019.